Last updated: September 30, 2026
Welcome to DDLX APPAREL. These Terms and Conditions govern your use of our website and your purchase of products from DDLX APPAREL.
By accessing or using our website, creating an account, or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or place an order.
1. About DDLX APPAREL
DDLX APPAREL is a clothing brand that sells apparel and related products through its website.
Throughout these Terms and Conditions, the terms “DDLX APPAREL,” “we,” “us,” and “our” refer to DDLX APPAREL. The terms “you” and “your” refer to the person accessing our website or purchasing our products.
2. Use of Our Website
You agree to use our website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorised access to our website, systems, or accounts.
- Interfere with the operation or security of the website.
- Copy, reproduce, modify, distribute, or exploit our website or its content without permission.
- Use our website to transmit malicious software or harmful code.
- Provide false, misleading, or fraudulent information when creating an account or placing an order.
We reserve the right to restrict or terminate access to the website where we reasonably believe these terms have been violated.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, measurements, colours, and other information displayed on our website are accurate.
However, colours may appear differently depending on your device or screen settings, and minor variations may occur between product images and the physical product.
We reserve the right to correct errors, update product information, and change product availability without prior notice.
4. Product Availability
All products are subject to availability.
Adding an item to your cart does not guarantee that the item will remain available until checkout or payment is completed.
If a product becomes unavailable after you place an order, we will notify you and may offer an appropriate alternative or refund, as applicable.
5. Pricing
All prices displayed on our website are subject to change without prior notice.
The price applicable to your order is the price displayed at the time your order is placed, except where there is an obvious pricing error.
We reserve the right to correct pricing errors and to cancel orders affected by an obvious error. Where payment has already been made for an order cancelled because of a pricing error, the amount paid will be refunded.
Delivery charges and any other applicable charges will be displayed during the checkout process where applicable.
6. Orders
When you place an order through our website, you are making an offer to purchase the selected products.
After placing an order, you may receive an order confirmation acknowledging that we have received your order. This confirmation does not necessarily mean that the order has been accepted.
We reserve the right to accept or decline an order for reasonable reasons, including:
- Product unavailability;
- Incorrect pricing or product information;
- Payment issues;
- Suspected fraud or unauthorised activity;
- Incomplete or inaccurate customer information; or
- Other circumstances that prevent us from fulfilling the order.
If we cancel an order after payment has been received, we will arrange an applicable refund.
7. Customer Information
You are responsible for providing accurate and complete information when placing an order.
This includes your:
- Name;
- Delivery address;
- Email address;
- Telephone number; and
- Payment or other information required to process your order.
DDLX APPAREL is not responsible for delivery problems caused by inaccurate, incomplete, or outdated information provided by the customer.
Please review your information carefully before completing your order.
8. Customer Accounts
Some features of our website may require you to create an account.
You are responsible for keeping your account credentials confidential and for activities carried out through your account.
You should notify us if you believe that your account has been accessed without your permission.
We reserve the right to suspend or terminate accounts where there is evidence of fraud, misuse, unauthorised activity, or violation of these Terms and Conditions.
9. Payments
Orders must be paid for using the payment methods made available during checkout.
By submitting payment information, you confirm that you are authorised to use the selected payment method.
Payment processing may be handled by third-party payment providers. We do not control the processing policies of those providers and cannot guarantee their uninterrupted availability.
An order will generally not be processed until the required payment has been successfully received or authorised.
10. Delivery
We will make reasonable efforts to process and deliver orders within the estimated delivery timeframe provided at checkout or communicated to you.
Delivery times are estimates and may be affected by circumstances outside our control, including courier delays, weather, public holidays, customs processes, incorrect delivery information, or other unforeseen circumstances.
Once an order has been handed over to the relevant delivery provider, delivery may be subject to that provider’s terms and processes.
For further information about returns, refunds, cancellations, and delivery-related issues, please refer to our Return & Refund Policy.
11. Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are governed by our Return & Refund Policy, which forms part of these Terms and Conditions.
By placing an order, you acknowledge that you have reviewed the applicable return and refund requirements.
Nothing in these Terms and Conditions limits any rights you may have under applicable law.
12. Intellectual Property
All content on the DDLX APPAREL website, including but not limited to:
- Brand names and logos;
- Product images;
- Photographs;
- Graphics;
- Designs;
- Text;
- Website layout;
- Product descriptions;
- Videos; and
- Other original materials
is owned by or licensed to DDLX APPAREL unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission.
The DDLX APPAREL name, branding, logos, and related materials may not be used in a way that suggests an unauthorised association with our business.
13. User-Submitted Content
If you submit reviews, photographs, comments, feedback, or other content to us or through our website, you agree that the content is lawful and does not infringe the rights of another person.
You should not submit content that is defamatory, abusive, fraudulent, discriminatory, obscene, unlawful, or otherwise inappropriate.
Where you submit content for publication, you grant DDLX APPAREL permission to use, reproduce, display, and publish that content for purposes connected with our business, subject to applicable law.
We reserve the right to remove content that violates these terms or that we reasonably consider inappropriate.
14. Promotions and Discounts
From time to time, DDLX APPAREL may offer promotional codes, discounts, sales, or other special offers.
Promotions may be subject to additional terms, including expiration dates, product exclusions, minimum purchase requirements, or limits on use.
Unless expressly stated otherwise, promotional offers cannot be combined.
We reserve the right to withdraw or modify a promotion where reasonably necessary.
15. Third-Party Services and Links
Our website may use or connect to third-party services, including payment providers, delivery providers, analytics services, or other external platforms.
We may also provide links to third-party websites.
These third-party services and websites are operated independently from DDLX APPAREL. We are not responsible for their content, availability, security, policies, or practices.
Your use of a third-party service may be subject to that provider’s own terms and policies.
16. Privacy
Your use of our website and our handling of personal information are also governed by our Privacy Policy.
Our Privacy Policy explains what information we collect, how we use it, how we protect it, and the circumstances in which it may be shared.
By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.
17. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
We may temporarily suspend, modify, or discontinue parts of the website for maintenance, updates, security reasons, or other operational purposes.
18. Limitation of Liability
To the extent permitted by applicable law, DDLX APPAREL will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or purchase of our products.
We are not responsible for circumstances beyond our reasonable control, including third-party service interruptions, courier delays, network failures, natural events, or other unforeseen circumstances.
Nothing in these Terms and Conditions excludes or limits liability that cannot legally be excluded or limited under applicable law.
19. Indemnity
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of our website, your violation of these Terms and Conditions, or your infringement of another person’s rights.
This provision does not apply to the extent that the relevant loss or claim results from DDLX APPAREL’s own unlawful conduct or negligence where such liability cannot legally be excluded.
20. Changes to These Terms
We may update these Terms and Conditions from time to time.
When changes are made, the updated version will be posted on this page with a new “Last updated” date.
Your continued use of the website after updated terms are posted constitutes acceptance of the revised terms to the extent permitted by applicable law.
21. Governing Law
These Terms and Conditions are governed by the applicable laws of the jurisdiction in which DDLX APPAREL operates, unless applicable law requires otherwise.
Any disputes arising in connection with these Terms and Conditions will be handled in accordance with the applicable laws and dispute-resolution procedures.
22. Severability
If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the extent necessary, while the remaining provisions will continue to apply.
23. Entire Agreement
These Terms and Conditions, together with our Privacy Policy, Return & Refund Policy, and any other policies expressly incorporated into them, constitute the terms governing your use of our website and purchase of our products, subject to any rights that cannot legally be excluded.
24. Contact Us
If you have questions about these Terms and Conditions, your order, or our policies, please contact DDLX APPAREL through the customer support contact details provided on our website.
DDLX APPAREL reserves the right to update these Terms and Conditions from time to time.